FAQ
Frequently askedquestions
Everything we’ve been asked in the past three years, sorted by topic. If your question isn’t here, send us a note — we reply within the hour during Tahiti daylight.
Booking & reservations
Booking & reservations
How to book, minimum stays, lead time, peak season.
We accept reservations up to 18 months in advance. We recommend booking 4 to 6 months ahead for peak season (June through September, and December through January).
The minimum stay is 4 nights. From December 15 to January 15, a minimum of 6 nights applies. For a shorter stay, please reach out: we can sometimes accommodate special requests.
Yes. Arrival and departure are entirely flexible, 24 hours a day. We regularly welcome travelers arriving on red-eye flights and adapt just as easily to very early morning departures. Share your flight times with us and we'll arrange everything.
Payment & cancellation
Payment & cancellation
Payment methods, deposit terms, refunds.
We accept credit cards (Visa, Mastercard, American Express) as well as PayPal. Card payments are processed through PayPal: no PayPal account is required to pay by card. Charges are made in the currency displayed at the time of payment, in US dollars or euros.
If you cancel more than 60 days before your arrival, your payment will be fully refunded. Between 30 and 60 days, half will be refunded. Less than 30 days before your reservation, there is no refund.
The villa
The villa
Layout, capacity, amenities, accessibility.
The villa accommodates up to 8 guests across 4 bedrooms, each furnished with a king-size bed. For larger groups, an adjacent studio is available upon request: please contact us before booking. A fifth bedroom, featuring a private bathroom and king-size bed, is also offered as an add-on; please inquire about pricing.
Yes. The infinity pool is reserved exclusively for villa guests. It is not shared with any other property.
Yes. The four bedrooms feature independently adjustable air conditioning. The villa is furthermore designed to promote natural cross-ventilation.
The villa features a private heated infinity pool and private hot tub, along with an expansive terrace offering panoramic views of Moorea, the ocean, and the valley. All 4 bedrooms are individually air-conditioned. A fully equipped chef's kitchen, kayaks, snorkeling gear, and a complimentary island car are also included.
Yes, Wi-Fi is included throughout your stay at no additional charge. Coverage is comprehensive throughout the entire villa, including the terrace. Download speeds are a minimum of 100 Mbit/s. This ensures excellent comfort for remote work and video calls.
Experiences & add-ons
Experiences & add-ons
How concierge bookings work, weather contingencies.
We strongly recommend booking your excursions at the same time as your villa, particularly the sunset sailing trip, private dinners, and whale watching tours, which fill up 2 to 3 weeks in advance during peak season.
If the service provider cancels for safety reasons (rough seas, storm), you receive a full refund, or the excursion is rescheduled at no additional cost to another day during your stay. We handle all the arrangements for you.
Tahiti & travel
Tahiti & travel
Visas, weather, transfers, currency.
No visa is required for US passport holders staying up to 90 days. However, you must apply online for an electronic travel authorization (ETA) at least 72 hours before departure.
From May to October, it's the dry season: slightly cooler and the most sought-after. From November to April, the weather is warmer and more humid, but the vegetation is lusher. The whale-watching season runs from July to October.
Airport transfer is included with your stay, provided by our trusted taxi partner service. The journey from Faa'a International Airport (PPT) to the villa takes approximately 25 minutes. We handle all the details: simply provide us with your flight times and your driver will be waiting for you upon arrival.
Still have a question?
We answer within the hour during Tahiti daylight (UTC−10). No booking bots, no canned replies — just a direct conversation with the owners.